Frequent Asked Questions

Making a purchase on this website is very simple and easy, all you have to do is follow the following steps:

1. Create your account by clicking on the “Sign In” button on the top part of the home page.
2. Please fill in your information (especially your address) correctly and clearly to ensure a seamless shopping experience.
3. Finish creating your account.
4. Choose a piece you want to purchase and click on “Add to Bag”.
5. Go to your bag and choose your preferred payment method.
6. Finalize the ordering process.

Then, you are done making a purchase. Expect your order to be delivered to your doorstep within a few days.

Abdullah Sakkijha’s website accepts the following payment methods:

• Credit/Debit Card.
• Cash on Delivery (only in Jordan).
• Bank Transfer.

Delivery duration varies for different countries and regions.

We will keep you updated of your order’s shipping status via email.

Delivery fees are automatically added to the total order payment value at checkout.

For more information, visit our “Shipping Policy” page.

There is no minimum order value for online orders.

Most of Abdullah Sakkijha’s products are available on the website.

Please contact us through the “Contact Us” page if you want to order an unavailable product.

In order to keep your jewelry’s gemstones and metal as shiny as new, you need to regularly clean and take and care of them. You can clean your jewelry by using a soft brush, water, and a special cleaning solution or by using readymade jewelry cleaners.

To learn more, go to “Jewelry Care & Buying Tips” page.

Most jewelry can be resized by a skilled jeweler. Visit Abdullah Sakkijha’s store or a local jeweler to get your jewelry resized.

However, keep in mind that not all jewelry can be resized due to gemstone setting, plating, shape or surface design.

Yes, you can exchange your purchases according to our Return and Exchange Policy, but returns are not available at this moment.

First, we apologize for the inconvenience.

Second, please contact us as soon as possible so we can solve the issue.

Please keep the order’s original packaging and keep it in the same condition.

Absolutely, you can edit and change your account info however you like.